Concierge Service
We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service warranty policy to be the best in the industry.
Third year is added at no cost when product registration is completed online with owner opt-in for Wi-Fi monitoring.
Wi-Fi-enabled monitoring means we’ll know there’s an issue even before you do and allows us to pro-actively contact you if and when repairs or replacements are needed.
Our repair technicians keep their trucks well-stocked so there’s no waiting for parts – one appointment and the repair is complete. And you can count on a two-hour appointment window, with a courtesy alert within 30 minutes of arrival time.
Want us to take a look at something for you? No problem, your smartphone makes it easy to solve many of your concerns remotely.
Warranty
The long and short of it is you’ll be backed by best policy in the industry. No other appliance brand has a longer warranty. Our limited 3-year warranty* covers all parts and labor. Additionally, sealed refrigeration systems are covered for 5 yr (parts and labor) /12 years (parts). And our exclusive 5-day repair or replace program delivers a commitment to service that’s never been seen before. We know every meal that goes by without the tools you need is a wasted opportunity.
Registration has its benefits
Whether it’s registering and installing your products, scheduling maintenance, or offering simple advice — you’ll be matched with your personal, dedicated service representative who is on call and ready to handle everything you need.
Nori grape silver beet broccoli kombu beet greens fava bean potato quandong celery.
Bunya nuts black-eyed pea prairie turnip leek lentil turnip greens parsnip. Sea lettuce lettuce water chestnut eggplant winter purslane fennel.
Bunya nuts black-eyed pea prairie turnip leek lentil turnip greens parsnip. Sea lettuce lettuce water chestnut eggplant winter purslane fennel.
Care & maintenance
Nori grape silver beet broccoli kombu beet greens fava bean potato quandong celery. Bunya nuts black-eyed pea prairie turnip leek lentil turnip greens parsnip. Sea lettuce lettuce water chestnut eggplant winter purslane fennel.
5-Day Repair or Replace Promise
The name says it all and we stand by it. If anything goes wrong you have the option to have your appliance repaired or replaced within five days – no one else can say that.