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5 day repair or replace warranty from Signature Kitchen Suite
Customer Care

5-Day repair or replace promise

The name says it all and we stand by it. If anything goes wrong you have the option to have your appliance repaired or replaced within five days – no one else can say that.

Customer Care

The industry's leading warranty

We can proudly say no other appliance brand has a longer warranty. Our limited 3-year warranty* covers all parts and labor, and sealed refrigeration systems are covered for 5 years (parts and labor) /12 years (parts). And our exclusive 5-day repair-or-replace program delivers a commitment to service that’s never been seen before.

Best Warranty for Appliances by Signature Kitchen Suite

Concierge Service

We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service warranty policy to be the best in the industry.

Registration has its benefits

Whether it’s registering and installing your products, scheduling maintenance, or offering simple advice — you’ll be matched with your personal, dedicated service representative who is on call and ready to handle everything you need.

Concierge WiFi monitoring

WiFi-enabled monitoring means we’ll know there’s an issue even before you do and allows us to pro-actively contact you if and when repairs or replacements are needed.

Completed repairs within 24-48 hours

Our repair technicians keep their trucks well-stocked so there’s no waiting for parts – one appointment and the repair is complete. And you can count on a two-hour appointment window, with a courtesy alert within 30 minutes of arrival time.

TelePresence service

Want us to take a look at something for you? No problem, your smartphone makes it easy to solve many of your concerns remotely.

Download Library

Brochures, specifications, installation manuals, and more – find the help you're looking for.

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SmartThinQ™

All LG appliances have SmartThinQ™, a future-ready open platform that controls the most extensive range of WiFi enabled appliances available today – all within one app. Just download the free LG SmartThinQ™ app onto an Android or iOS device and your homebuyers can manage all of their LG smart appliances with a single touch.

*Basic warranty is two-years from date of purchase. Third year is added at no cost when product registration is completed online with owner opt-in for WiFi monitoring.